OUR MOTO IS ALL THE OVERSEAS INDIAN PEOPLE CAN  USE THE FREE MEMBERSHIP OPTIONS WITH LIMITED TERMS AND CONDITIONS. READ THE TERMS AND CONDITIONS COMPLETELY.

YOU CAN ORDER IN ANY ECOMMERCE WEBSITES (eg. AMAZON, FLIPKART, MYNTRA…) IN INDIA WITH OUR FREE SHIPPING ADDRESS. PAY IN ADVANCE. WE DON’T ACCEPT CASH ON DELIVERY MODE.
OTHER GROCERIES AND  SWEETS AND SAVOURIES WE CAN BUY IT FOR YOU IN BEST IN THE MARKET AND SHIP IT TO YOU .

CUSTOMS REQUIRES THE PURCHASE VALUE OF ALL IMPORTED PRODUCTS. AS SOON AS WE RECEIVE YOUR ITEMS AT OUR WAREHOUSE, WE WILL SAFELY STORE THEM IN YOUR SUITE AND YOU WILL BE NOTIFIED. YOU WILL NEED TO ADD THE PURCHASE VALUE AT THIS POINT. THE ITEM CAN BE PROCESSED FURTHER ONLY AFTER THIS VALUE IS ENTERED.

NO, YOU WILL NOT HAVE TO SUBMIT THE SELLER INVOICE FOR ALL THE ITEMS. IF THERE’S A DISCREPANCY AND THE VALUES SUBMITTED BY YOU DOES NOT MATCH THE MARKET RATE, YOU WILL BE ASKED TO SUBMIT THE SELLER INVOICE BEFORE THE ITEM CAN BE SHIPPED.

IMPORT REGULATIONS VARY FROM COUNTRY TO COUNTRY AND IT IS IMPORTANT THAT YOU KNOW THE GUIDELINES PERTAINING TO YOUR HOME COUNTRY BEFORE IMPORT. YOU CAN FIND THIS INFORMATION BY SELECTING COUNTRY UNDER THE ‘IMPORT GUIDELINES’ FEDEX, DHL & UPS GUIDANCE

MOST COUNTRIES REQUIRE IMPORT DUTIES AT THE TIME WHEN YOU RECEIVE YOUR PARCEL DEPENDING ON THE LAWS OF THE RECEIVING COUNTRY. BUT SOME COUNTRIES HAVE A DUTY FREE CONCESSION WHERE GOODS BELOW A CERTAIN VALUE CAN BE IMPORTED WITHOUT DUTY AND/OR TAX.

THE DE MINIMIS VALUE IS A COUNTRY-SPECIFIC VALUE BELOW WHICH NO DUTY OR TAX IS CHARGED, AND CLEARANCE PROCEDURES ARE MINIMAL. IF YOU ARE IMPORTING A SHIPMENT WITH A TOTAL DECLARED VALUE LESS THAN THIS AMOUNT, DUTY AND TAX DO NOT APPLY (CERTAIN PRODUCTS MAY BE SUBJECT TO OTHER TYPES OF FEES OR TAXES). THE DE MINIMIS VALUE IS USUALLY DIFFERENT FOR DUTIES THAN IT IS FOR TAXES.

ALL YOUR SHIPMENTS WILL HAVE LIMITED LIABILITY COVER PROVIDED BY CONNECTING NETWORKS. YOU CAN PURCHASE ADDITIONAL INSURANCE AT THE TIME OF SHIPPING YOUR PARCEL. INSURANCE COVERS LOSS OR DAMAGE TO THE ITEMS IN YOUR SHIPMENT. CLAIMS CAN BE FILED FOR THE DECLARED VALUE PLUS INTERNATIONAL SHIPPING COSTS, IF APPLICABLE. INSURANCE DOES NOT COVER IMPORT DUTIES AND TAXES, DOMESTIC SHIPPING COSTS OR DAMAGE TO THE BOX/PACKAGING.

MANY STORES PACK YOUR ITEMS IN BOXES THAT ARE TOO LARGE OR NOT PROPERLY PREPARED FOR GLOBAL SHIPPING. WE WILL MAKE ENSURE ALL YOUR MERCHANDISE IS PROPERLY PACKAGED FOR INTERNATIONAL SHIPPING. OUR REPACKAGING SERVICE WILL SAVE YOU MONEY IN SHIPPING COSTS AND ALSO HELPS ENSURE YOUR PURCHASES ARE NOT DAMAGED DURING TRANSPORT.

SHIPPING MULTIPLE PACKAGES OVERSEAS DIRECT FROM ONLINE STORES CAN BE VERY COSTLY. WITH OUR PARCEL BUNDLING (CONSOLIDATION SERVICE), OUR EXPERT PACKERS COMBINE YOUR PURCHASES INTO A SINGLE PACKAGE, SAVING YOU UP TO 60-80% OFF STANDARD INTERNATIONAL SHIPPING RATES. WE WILL ALWAYS TRY TO CONSOLIDATE YOUR ITEMS INTO ONE BOX, UNLESS YOU SPECIFY OTHERWISE.

YES, YOU CAN RETURN ANY ORDERS IN ACCORDANCE WITH THE SELLER’S RETURN POLICY ONLY BEFORE IT LEAVES OUR WAREHOUSE. YOU WILL BE RESPONSIBLE FOR ANY AND ALL RETURN SHIPPING FEES APPLICABLE. PLEASE NOTE THAT ASSISTED PURCHASE SERVICE FEES ARE NOT REFUNDABLE IF YOU WISH TO RETURN THE ITEM.

YOU CANNOT EXPORT ANY FOOD ITEMS THAT ARE PERISHABLE (REQUIRE REFRIGERATION), LABELED IN A FOREIGN LANGUAGE, OR RESTRICTED FOR EXPORT BY THE THE INDIAN FOOD AND DRUG ADMINISTRATION. WE ALSO SUGGEST THAT YOU CONTACT YOUR LOCAL CUSTOMS OFFICE TO INQUIRE IF FOOD CAN BE IMPORTED TO YOUR COUNTRY, AS IT IS OFTEN RESTRICTED. YOU EXPORTS FOOD ITEMS SHOULD BE BRANDED AND NON-PERISHABLE. IF THE FOOD HAS ARRIVED FROM YOUR HOME AND IS NOT BRANDED, THEN THERE WILL BE A SPECIAL PACKAGE HANDLING FEE. THE COMPLIANCE REVIEW FOR THE SAME WILL USUALLY TAKE LESS THAN 24 HOURS; HOWEVER, IT MAY TAKE UP TO 72 HOURS FOR YOUR PACKAGE TO BE AVAILABLE TO SHIP

NO, WE WILL NOT BE ABLE TO SHIP PERFUMES AS THEY COME UNDER FLAMMABLE ITEMS LIST. (OTHER .E.G., HAIRSPRAY, SPRAY PAINT, LIGHTERS, NAIL POLISH  & AGARBATTI’S). OTHER RESTRICTED ITEMS PL CHECK WITH OUR  TIPS FOR PURCHASE PAGE.

 WE WONT ABLE TO PREDICT DESTINATION CHARGES HERE. BCOZ WE USE ONLY BRANDED NETWORKS FEDEX DHL & UPS

ALL INTERNATIONAL CARRIERS BASE THEIR BILLABLE SHIPPING RATES ON THE GREATER OF ACTUAL WEIGHT AND DIMENSIONAL WEIGHT. ACTUAL WEIGHT IS THE WEIGHT OF THE PACKAGE WHEN PUT ON A SCALE. DIMENSIONAL WEIGHT IS BASED ON THE SIZE OF THE PACKAGE. LARGE ITEMS THAT HAVE A LOW ACTUAL WEIGHT RELATIVE TO THEIR SIZE WILL RESULT IN A LARGER DIMENSIONAL WEIGHT. SOME PEOPLE REFER TO THIS AS “VOLUMETRIC WEIGHT.”
THE INDUSTRY STANDARD DIM FACTOR (FOR INTERNATIONAL SHIPMENTS) IS 5000. SO, THE FORMULA IS: DIMENSIONAL WEIGHT = LENGTH X WIDTH X HEIGHT (IN CM) / 5000

DUTIES AND VAT ARE CALCULATED AS A PERCENTAGE OF THE CUSTOMS VALUE OF THE GOODS.

THE VALUATION OF THE COST IS BASED ON THE COMPLETE SHIPPING VALUE, INCLUDING:

  • THE PRICE OF THE IMPORTED GOODS
  • THE COST OF FREIGHT
  • INSURANCE

THE IMPORTS ARE ALSO SUBJECT TO SALES TAXES. ANY DUTIES AND TAXES ON YOUR INTERNATIONAL SHIPMENT WILL BE BILLED DIRECTLY TO YOU BY THE GLOBAL CARRIER.

ACCEPTABLE METHODS OF PAYMENT ARE CREDIT CARD, WIRE TRANSFER OR TRANSFER VIA NET BANKING. THERE IS A NON-REFUNDABLE ASSISTED PURCHASE FEE FOR EACH ORDER SUCCESSFULLY PROCESSED. WE WILL MAKE THE PURCHASE ONLY AFTER THE PAYMENT IS COMPLETED PRIOR TO THE PURCHASE.

YOU HAVE TO CONFIRM WITH YOUR DESTINATION CUSTOMS.  BASED ON YOUR CONFIRMATION  WE BUY THE MEDICINE WITH YOUR OLD PRESCRIPTION. WE GET ORIGINAL  DOCTOR’S PRESCRIPTION,ORIGINAL PURCHASE BILL,RECEIVER’S PROOF OF RESIDENCE AND WE WILL FORWARD MEDICINE SHIPMENT IN  SEPARATE . YOU HAVE TO PAY AT ACTUALS FOR ALL.

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